Contact us

Our friendly Staff are here to assist you with any questions you have about our facilities or services. We can be contacted by online enquiry form, email, phone or in person. 




Select the relevant enquiry / feedback form. Online enquiries will receive an initial response within 3 business days


In person

Visit us during opening hours.

Street Address: Willoughby Leisure, 2 Small Street, Willoughby, NSW, 2068



Click on the following options to generate an email enquiry. Email enquiries will receive an initial response within 3 business days

Email address
(click to open)
General / other enquiry: For enquiries that do not relate to specific areas listed or if you are unsure of which department to contact. Please note, this email is only monitored during business hours (9:00 AM - 5:00 PM on weekdays). 
Membership enquiry: For enquiries relating to memberships including joining, membership changes and suspension requests.  
Services enquiry: For enquiries relating to general facility information, casual or regular facility hire, casual basketball or School Holiday Program activities. 



Please mail your letters to:

Willoughby Leisure Centre
PO Box 57

Customer Service Charter

Willoughby Leisure Centre is owned and operated by Willoughby City Council. 

The Willoughby City Council Customer Service Charter sets out what our customers (our residents, ratepayers, businesses, workers and visitors) can expect when they contact Council and our commitment to you.