Child safety

Our Centre is one of Willoughby’s most loved facilities and is owned and operated by Willoughby City Council. We provide aquatic, fitness and sports hall facilities for locals and visitors to enjoy. Our services for children and young people include learn to swimming lessons, school holiday programs and creche services.

We have clear child safe measures in place. This means you can feel confident our staff will act safely and responsibly at all times. All staff, trainees, parents and carers should report if they see, or are aware of, any unsafe situations involving a child. If you have a child safety concern, please contact one of our staff for a confidential discussion with a senior staff member.

Many children spend long hours sitting at school and in front of screens. It’s important to encourage them to strike a balance and keep active. Children aged over five should be physically active to a moderate or rigorous level for at least an hour a day for best health. We’re here to provide a fun, safe and supportive environment where children can meet these goals.

Our commitment to child safety

To children and young People

Willoughby Leisure Centre commits to:

  • Providing a safe and supportive environment for you.
  • Supporting and promoting your participation and empowerment.
  • Developing your skills to identify and report unsafe situations.
  • Treating you with fairness and providing you with access to information, support and complaints processes.
  • Meeting the needs of Aboriginal and Torres Strait Islander children, children with disabilities and children from culturally and linguistically diverse (CALD) backgrounds.

To parents and carers

Willoughby Leisure Centre commits to:

  • Ensuring you have access to our child safe procedures.
  • Keeping in regular contact with you and updating you on child safe practices.
  • Valuing diversity and aiming to provide information that is accessible.
  • Treating child safety complaints as a high priority – all complaints are taken seriously and responded to promptly.

To support children and young people, parents and carers with participating safely in healthy activities, we have developed a family handbook

The family handbook

We want to ensure all children and young people who access our facilities, programs and services are safe. This handbook provides parents and Carers with important information on child safety.

For more information, please download a copy of our child safe family handbook(PDF, 612KB)

Questions or concerns 

If you have a child safety concern, allegation or disclosure to report, please contact our team leader at or on (02) 9958 5799.