Book into a group fitness class

Step 1.Access the customer portal

Existing customers

If this is your first time logging in online, follow steps 1 to 4 to set up a password.

1. Select Forgot password?
2. Enter your email address and select Submit
3. Log in to your email account and look for an email from Willoughby Leisure Centre - Password Reset
4. Open the email and click on the link provided. You will be redirected back to the Perfect Gym site to create a new password.

After you have set a password:

• Navigate to the customer portal homepage. Enter your email address and password, then select Login.

New customers and non-members

1. Select Create a Customer Account
2. Choose the option relevant to you, enter your details then select Create account
3. Once your account is created, sign in to the customer portal using your email address and password.

Step 2.View group fitness classes

If you are not a member and wish to book a class, you need to purchase a Casual Group Fitness Entry or a Visit Pass before completing the steps below. Purchases can be made through the Shop in the customer portal.

1. After logging in, select Book from the top menu on the left-hand side.
2. Select Classes
3. Browse the timetable or use the filters to find the class you wish to attend
4. Select Book Now

Step 3.Check and manage upcoming bookings

Navigate to My Bookings in the customer portal to view all upcoming bookings. You can cancel any upcoming class from this section.

Step 1.Browse class options

View Group Fitness Timetable

Step 2.Visit or call us

Speak to our customer service team either over the phone or in person to book your place in a class.

Please have the following details ready:

• Member/attendee full name
• Class name
• Class date/time

Note: Non-members and casual attendees will be required to pay any outstanding amount at the time of booking.