COVID Safe Check-in

As directed by the current NSW Public Health Orders, it is mandatory to complete a COVID Safe Check-in when entering Willoughby Leisure Centre.

All adults (16+ years old) are also required to be fully vaccinated to enter Willoughby Leisure Centre until 1 December, 2021. Proof of vaccination certificate or a valid COVID-19 vaccine medical contraindication form (as per NSW Health) is required at time of entry. 

Please note, we are required by NSW Public Health Order to collect your details upon entry using the Service NSW COVID Safe Check-in system. Entry to Willoughby Leisure Centre may be denied if the Service NSW COVID Safe Check-in is not completed or without valid proof of full COVID-19 vaccination. 


How can I check in?

There are multiple options available to complete your COVID Safe Check-in.  

1. Use the Service NSW facility QR code

Scan the NSW QR code for Willoughby Leisure Centre with your phone camera or a QR code reader. Your device reads the QR code and:

  • if the Service NSW app is already installed on your phone, this app will open and prompt you to confirm your contact details via the COVID Safe Check-in tool.
  • if the Service NSW app is not installed on your phone, you will be directed to a webpage where you will be given the choice to download the Service NSW app to check in or check in using the Service NSW webform for Willoughby Leisure Centre.  

 For more information on the QR code system, please visit the Service NSW COVID Safe Check-in FAQ website.

Add your COVID-19 digital certificate to the Service NSW app

You can now add your COVID-19 digital certificate to the Service NSW app. This will allow you to quickly check-in and show proof of vaccination wherever it’s required.

Find out more

Please visit the NSW government website for instructions on how to get proof of COVID-19 vaccination status.     

2. Use the online webform

If you do not have a QR code compatible device, you can check in using the unique Service NSW business online webform for Willoughby Leisure Centre, which is available via a dedicated laptop at the front desk. 

3. Use a physical COVID-19 check-in card 

You can now create a physical check-in card for use with the Service NSW COVID Safe Check-in process via the Service NSW website.

Once you have a physical card, simply present it when you are required to check-in. At Willoughby Leisure Centre, you can scan this card using our dedicated laptop at the front desk instead of manually typing in your details. 

To learn more about the COVID-19 check-in card, please visit the Service NSW website or call Service NSW on 13 77 88.


 For more information, please visit the Service NSW COVID Safe Check-in Frequently Asked Questions website or call Service NSW on 13 77 88.