Purchase a multi-visit entry pass

Online - New customers

Step 1.Browse pass options

Please note: The following pass types are currently unavailable for purchase online:

  • Play Club
  • Aquatic (pool and spa)
  • Squad entry
  • Concession entry types
  • 20-visit passes

If you wish to purchase any of these pass types, please call or visit us.

Step 2.Select your pass type

Select 'Buy online' and pick your preferred pass option then select "next".

Enter your personal details, including:

  • Name
  • Email address
  • Gender
  • Date of birth
  • Address
  • Primary contact details
  • Emergency contacts

Note: If you already have a profile, you will be directed to log in to continue your purchase as an existing customer.
If you are unsure whether you have a profile already, please try resetting your password in the Member Portal or contact us on (02) 9958 5799.

Step 3.Agree to the terms

Review the conditions of entry and agree to proceed.

Step 4.Pay online

Review your order summary then enter your payment details.

Follow the prompts to confirm your purchase.

Step 5.Order confirmation

You will receive an email confirmation after successful purchase of your multi-visit entry pass. 

Step 6.Visit us

Speak to our team at the front desk on your first visit to collect your access card for multi-visit entry.

Online - Existing customers

Step 1.Log in to the member portal

From your profile home page, navigate to the "Buy online" top menu item and select "Visit Passes".

Step 2.Select your pass type

Find the pass type you wish to purchase then select 'Buy'.

Please note: The following pass types are currently unavailable for purchase online:

  • Play Club
  • Aquatic (pool and spa)
  • Squad entry
  • Concession entry types
  • 20-visit passes

If you wish to purchase any of these pass types, please call or visit us.

Step 3.Review order and pay online

Review your order summary and conditions of entry.

Agree to the terms then enter your payment details and select "Confirm and pay".

Step 4.Order confirmation

You will receive an email confirmation after successful purchase of your multi-visit entry pass. 

Step 5.Visit us

Use your existing access card to enter.

If you have lost your card, speak to our customer service team to have it replaced.

In Person / Phone

Step 2.Visit or call us

Speak to our customer service team either over the phone or in person to purchase your multi-visit entry pass.

Please have the following details ready:

  • Your full name
  • Pass type you wish to purchase
  • Concession details (if relevant)
  • Payment information

Payment is required at the time of purchase.