Become a member

If you haven't already done so, browse our membership options to find the package that best suits you and your family.

New customer

Step 1.Select a membership

View our membership options online. Please contact us if you have any questions prior to joining.

All new memberships are flexible, with no lock-in contracts. Terms and conditions apply.

If you have an existing profile, please follow the instructions in the existing customer tab to become a member. If you are unsure whether you have a profile, please contact us.

Step 2.Complete an application

Once you have chosen a membership:

  1. Click Join now and select your membership option payment type (direct debit or upfront).
  2. Select your membership contract start date. You may choose a date up to 7-days in advance.
  3. Follow the prompts to provide your personal details. 
    If you have an existing customer profile, you will be directed to log in before continuing. Please use instructions in the existing customer tab to continue. 

  4. Review and agree to the membership terms and conditions and all conditions of entry.
    If you select a direct debit membership, you will also need to agree to the DebitSuccess Direct Debit Request (DDR) Service Agreement.

  5. Enter your payment details.
  6. Review your details and click confirm purchase to complete your membership application.

Step 3.We'll be in touch

You will automatically receive a confirmation email after you have successfully completed an online membership application form.

We will send you a separate welcome email with more details and requests for any additional information required. 

Please contact us if you have any questions or concerns. 

Existing customer

Step 1.Select a membership

View our membership options online. Please contact us if you have any questions prior to joining.

All new memberships are flexible, with no lock-in contracts. Terms and conditions apply.

Step 2.Log in to the member portal

Please follow our guide on how to log in to the member portal if you are unfamiliar with the process. 

Step 3.Complete an application

Once you have chosen a membership and logged in to the member portal:

  1. From the member portal home screen, navigate to Buy Online on the top menu and choose Memberships from the drop down menu.
  2. Select a membership type from the list of available options and click Buy.
  3. For direct debit memberships only, choose your membership contract start date and click Apply. If upfront membership type selected, please skip this step.
    Direct debit members can select a date up to 7-days in advance. Upfront memberships commence immediately, you cannot choose a start date.

  4. Review and agree to the membership terms and conditions and all conditions of entry
    If you select a direct debit membership, you will also need to agree to the DebitSuccess Direct Debit Request (DDR) Service Agreement.
     
  5. Enter your payment details.
  6. Review your application details and click confirm purchase to complete your membership application.

Step 4.We'll be in touch

You will automatically receive a confirmation email after you have successfully completed an online membership application form.

We will send you a separate welcome email with more details and requests for any additional information required.

You will need to complete a pre-exercise questionnaire before your first visit, unless you have completed one with us in the last 12-months. 

Please contact us if you have any questions or concerns.